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iPiccy Help > Trouble loading iPiccy

Trouble loading iPiccy

If you have trouble loading any page in the iPiccy application you may see a stuck loading bar, a blank page, or a Flash Player error message. Use these steps to resolve the issue:
Step 1: Force refresh iPiccy
1. Go to or force refresh the page you're already on.
2. Click the refresh button next to the address bar in your browser or try the following:
  • PC: Hold down Ctrl and press F5
  • Mac: Hold down Command and press R
Step 2: Clear your browser cache
Follow these steps to clear your browser's cache.
Step 3: Update Adobe Flash Player
Step 4: Disable any Flash or ad-blocking Extensions
iPiccy needs Flash to run. Certain browser Extensions and Add-ons block Flash from working. You'll need to disable these Extensions or whitelist iPiccy. Below are browser-specific steps to find out what Extensions or Add-ons you're using:
  • Chrome: Open a new tab and type chrome://extensions.
  • Firefox: Click Tools > Add-ons.
  • Internet Explorer: Click Tools > Manage Add-ons.
To whitelist Picnik, add ** as an exception in the Extension or Add-on.
Step 5: Try to use a different browser
If you're still experiencing trouble, download one of the following browsers: